Managed Services

Professional IT support – proactive, reliable, plannable

What managed services do for you

From incalculable IT risk to a plannable all-round package – this is how the PROXYTEC modular principle protects you.

Live simulation
Starting point
Without support, IT becomes a risk

Servers without monitoring, unpatched systems, unverified backups: problems only surface once the damage is done – and emergency costs explode.

Modular principle
Eight modules, flexibly combined

Managed server, client, backup, network, firewall, MDM, telephony and SLA – you choose exactly the services that suit your company, at a plannable fixed price.

Proactive operation
We act before anything fails

24/7 monitoring, automated patch management and proactive intervention ensure that small faults never turn into expensive outages.

Result
Carefree – so you can focus on your core business

Plannable costs, maximum availability and guaranteed response times. You concentrate on your business, PROXYTEC takes care of your IT.

Plannable costs

A fixed monthly price instead of expensive emergency invoices when things fail – full budget certainty.

Maximum availability

Proactive monitoring prevents outages before they ever affect your operations.

Fast response

Guaranteed response times (SLA) instead of waiting days when a fault occurs.

Up-to-date know-how

Automated updates and patches keep your systems permanently up to date.

Your IT service provider for every area

As a leading provider of professional IT solutions we offer you a broad range of managed services – so you can concentrate on your core business.

More security for your company through systematic IT support

The modular principle lets you assemble exactly the services that suit your business area and company size. Choose precisely what you need.

Patch management

Automated, monitored installation of operating system and software updates on all end devices – for maximum security and stability. Twice weekly on clients, weekly on servers.

24/7 Monitoring

Continuous round-the-clock monitoring of your entire IT infrastructure. We detect problems before they affect your operations and react proactively to irregularities.

IT security

Comprehensive security solutions: firewall management, behaviour-based virus scanning on every end device, network segmentation and continuous security reviews.

Backup & Data Protection

Daily automated data backup with regular integrity checks. We monitor your backups and make sure your data can be fully restored in an emergency.

Mobile Device Management

Central administration of all mobile devices in your company: install and block apps, distribute configurations, locate lost devices and reset them to factory settings.

Operation of AI systems

We also look after your AI infrastructure as part of our managed services: monitoring, updates and backup for AI Servers on your own premises – inklusive AI Consulting to select the right use cases.

IT documentation

Complete documentation of your IT infrastructure as part of our managed services. A transparent overview of all systems, licences and configurations for fast support and planning.

This is how we support your IT infrastructure better and more cost-effectively:

  • Act instead of react
  • Automation
  • Outsourcing sensible IT services (at a fixed monthly price)
  • Leave your IT tasks to a professional
  • We run your IT processes – fully or partly, on site or remotely, as you prefer. That gives you maximum efficiency and security – and reduces your costs.

Five good reasons why (selective) outsourcing of IT services makes sense:

  • You save capital and time
  • You gain transparency
  • You always stay up to date and gain new know-how
  • You improve your service level through effective IT management
  • You improve your productivity and competitiveness – without adding headcount
  • You concentrate on your core competence.

Why having a managed service contract matters:

(No contract means:)

  • No monitoring of the system environment
  • No proactive action on problems and system failures
  • Limited availability and response
  • No documentation & no patch management
  • Password documentation is the customer’s responsibility
  • No VPN / remote access initiated from the customer side
  • First contact for problems only by e-mail
  • No discount on service rates

Your benefits with PROXYTEC managed services

Plannable costs

Fixed monthly investments instead of unexpected IT costs. Our managed service packages offer full cost transparency and budget certainty.

Maximum availability

Through proactive monitoring and regular maintenance we minimise downtime and keep your IT systems permanently running at their best.

Fast response

Fast response times when faults occur – including outside regular business hours. Your productivity is preserved.

Request managed services

Find out how our managed services can relieve your IT and make your company more secure. Contact us for a no-obligation consultation.